Support
How can we help?
Questions about AN Ventures Labs or our upcoming games and apps? Check the answers below, or reach our team directly. Your message goes straight to the people who build our products.
Frequently asked questions
When will your first app be available?
Our first titles are in active development. We'll announce them here, with App Store and Google Play links, as soon as they launch. Want a heads-up? Send us a message below.
An app crashes or freezes. What should I do?
Make sure you're on the latest version from the App Store or Google Play, then fully close and reopen the app. If it keeps happening, restart your device. Still stuck? Send us a report below with your device model and OS version so we can reproduce it.
Do I need an account?
No. Our apps are designed to work without registration. Progress is stored on your device unless a specific app says otherwise.
How do I get a refund for an in-app purchase?
Purchases are processed by Apple or Google, so they handle refunds. On iOS, visit reportaproblem.apple.com. On Android, go to your Google Play order history. If a purchase didn't unlock correctly, contact us and we'll help.
How do I access or delete my data?
Our apps don't use accounts, so uninstalling an app removes the data stored on your device. To access or delete anything else we hold, such as support emails, choose "Privacy request" below. We respond within 30 days. See our Privacy Policy for details.
I'm interested in a partnership or press inquiry.
We'd love to hear from you. Choose "Business / press" below, or email us directly.
Contact us
Typical response time is 1–2 business days. The more detail you include, the faster we can help.